I liked it
Terrible customer service!! I walk in around 12:15 pm there were two female workers talking and when I asked to cash my check the employee asked if I had an account. A female worker in the back saw that I was there and that I had been there before to cash my check. She gave me an attitude her name was Danielle and was forcing me to open an account at that moment. Then she said I was not allowed to cash my check without an account there. After I do everything and cash the check she threw me the money. This is the first time I had a bad experience trying a different bank.
I make deposits for 26 different accounts and cannot do transactions online. I need to rely on the branches to have quick, reliable service.
I have to shut my motor off at the drive thru because it takes ten minutes before someone does my transactions. One time there was a client in front of me who waited ten minutes, so I got out of my car and hit the buzzer to let them know we were annoyed. My response given was they have only one teller!! Isn't the drive thru for account holders only and shouldn't they the same courtesy as those inside the bank?
Saturdays are a nightmare. I took my phone out and started watching "I Zombie" while standing online(no drive thru on Saturdays). Almost got to watch the entire hour before they got to me.
Not enough tellers at this location. Should at least have two at all times and maybe three at peak hours. They shorten their hours.
Bank Of America Financial Center is a US Bank based in Lincoln Park, New Jersey. Bank Of America Financial Center is located at 152 Main St, Lincoln Park, NJ 07035, USA.
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